Refund Policy

Refund Policy for Purchase Errors

At tnahs.in, we are dedicated to ensuring a seamless and impeccable eBook purchasing experience. However, we recognize that unforeseen technical errors may arise. This policy outlines the criteria for requesting a refund due to such errors:

Technical Anomalies:

In the event of encountering technical anomalies or glitches during the purchase process that hinder your ability to acquire access to the eBook, we kindly request that you promptly report the issue to our dedicated customer support team at [Insert Customer Support Email] within [Insert Number of Days] days of the purchase.

Refund Eligibility:

We shall diligently investigate the reported technical issue to validate whether the root cause lies within our purview and is not attributed to user-related oversights or external factors beyond our control.

Refund Procedure:

Should our investigation affirm that the issue indeed stems from our end, we will expeditiously initiate a complete refund equivalent to the purchase amount, with processing expected within 3 business days.

Payment Medium:

Refunds will be disbursed employing the original payment medium utilized for the purchase, encompassing Razorpay, when applicable.

No Refunds Post eBook Access:

Please be mindful that once access to the eBook has been successfully attained, we regret that refunds will not be accommodated for any circumstances.

Please note that tnahs.in is not accountable for any disparities or disputes that may arise from engagements with Razorpay, our payment processing partner. All transactions conducted through Razorpay are governed by Razorpay's distinct terms and conditions. For any matters pertaining to payments, kindly refer to Razorpay's policies.

This policy is subject to revisions and amendments without prior notification. We urge you to periodically review this policy for any updates.

By availing of our services and making a purchase, you affirm your comprehension of this Refund Policy for Purchase Errors and consent to be bound by its precepts.